Diamond Premier Care (“We,” “Our,” “Us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.diamondpremierhealth.com and use our services, including telehealth visits and in-person appointments.

1. Information We Collect
• Personal information: name, address, phone number, email, date of birth, health information you provide, and payment details.
• Health information: medical history, medications, test results, and other data you share for your care.
• Technical information: IP address, device type, browser, and site usage through cookies or analytics.

2. How We Use Your Information
We use your information to:
• Provide medical care and telehealth services.
• Process payments and appointment scheduling.
• Communicate with you about your care and services.
• Improve website performance and user experience.
• Comply with legal, regulatory, and HIPAA requirements.

3. Sharing of Information
We may share your information only in the following cases:
• With healthcare providers involved in your care.
• With laboratories (Quest, LabCorp) for diagnostic testing.
• With trusted service providers who support scheduling, billing, or technical operations.
• When required by law (HIPAA compliance, court orders, or public health reporting).

4. Data Security
We implement safeguards to protect your data, including secure servers, encryption, and restricted access. However, no method of transmission or storage is 100% secure.

5. Your Rights
You have the right to:
• Access and request copies of your health information.
• Request corrections to your records.
• Request limitations on how we use or share your data.
• File a complaint if you believe your privacy rights have been violated.

6. Telehealth Privacy
By using our telehealth services, you consent to the secure transmission of your health information through video, audio, or electronic communication. We use HIPAA-compliant platforms but cannot guarantee against all risks of interception.

7. Cookies and Website Tracking
Our website uses cookies and analytics tools to understand usage patterns. You can disable cookies in your browser settings, but some features may not work properly.

8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

9. Contact Us
If you have any questions about this Privacy Policy or your privacy rights, please contact us at:
Email: care@diamondpremierhealth.com
Phone: (352) 933-8422